Privacy Policy and General Terms and Conditions
Pharmacy in Practice (PIP) is a publishing firm offering editorial, consultancy, conference, and training services to its readers, subscribers, and members.
This policy outlines our commitment to protecting your personal data—including special category personal data—in line with data protection law. Pharmacy in Practice ensures data protection is embedded in our culture and practices. This Privacy Policy explains how we use and safeguard any information you provide when using our website and services.
What We Collect
When you sign up for our weekly email or participate in our quizzes, we may collect:
- Your email address.
For our live events, we may collect:
- Email address
- First name
- Last name
- Profession
- Professional registration number
Collection and Use of Personal Information
“Data Protection Law” refers to the General Data Protection Regulation (GDPR) 2016/679, the UK Data Protection Act 2018, and all relevant EU and UK legislation.
This policy applies to all personal data processed by Pharmacy in Practice. All staff must comply, and non-compliance may result in disciplinary action, including dismissal.
Data Protection Principles
Pharmacy in Practice adheres to the following principles when processing personal data:
- Lawfulness, Fairness & Transparency: Data is processed legally, fairly, and transparently.
- Purpose Limitation: Data is collected for clear, legitimate purposes and not used in incompatible ways.
- Data Minimisation: Only data necessary for the stated purpose is collected.
- Accuracy: We strive to ensure data is accurate and up to date.
- Storage Limitation: Data is kept only as long as necessary.
- Integrity and Confidentiality: Data is securely processed to protect against unauthorised access or loss.
We support individuals who wish to exercise their rights under data protection law by responding in a clear and timely manner.
Our Approach to Processing Data
Pharmacy in Practice will:
- Identify and document a lawful basis for processing all personal data.
- Avoid unexpected or unjustified uses of your data.
- Provide appropriate privacy notices to inform individuals how their data is used and their rights.
- Limit data collection to what is strictly necessary.
- Maintain accurate records or have systems in place to update them.
- Retain data only for as long as necessary and then securely delete or destroy it.
- Implement appropriate technical and organisational security measures to protect data.
All staff are trained and supervised to handle personal data responsibly. A breach of this policy may be grounds for disciplinary action or, in some cases, legal prosecution.
Your Data Subject Rights
Pharmacy in Practice is committed to upholding your rights under data protection law. Requests will be handled promptly, typically within one month.
- Subject Access: You have the right to know how your personal data is being used, and to request a copy of it.
- Rectification: You can ask us to correct inaccurate or incomplete data.
- Erasure: You can request deletion of your data if:
- It is no longer needed;
- You withdraw consent;
- There’s no legal basis to retain it;
- There is a legal obligation to delete it.
- Restriction: You can request limits on processing under certain conditions (e.g. disputed accuracy or pending objections).
- Objection: You can object to processing in specific circumstances.
The Directors of Pharmacy in Practice hold ultimate responsibility for data protection compliance.
To exercise your rights or raise concerns, please contact:
Johnathan Laird
📧 johnathan@pip.scot
Quizzes
When participating in quizzes, you may optionally provide your email address to receive answers and a personalised certificate. If provided, this email address is stored temporarily on our server managed by Turriff Web.
Pharmacy in Practice Research
We occasionally conduct research related to pharmacy practice. We will always explain how your data will be used before collecting it. Any data collected will be minimal and relevant—for example, your area of practice or years registered. We will make our purposes clear in each case and align with the principles outlined in this policy.
Learning Management System (LMS)
Our LMS may send emails related to courses you’ve enrolled in. These may include:
- Course reminders
- Feedback requests
- Certificates of completion
- Achievement notifications
Enrolling in a course does not subscribe you to our mailing list. You must opt in separately for promotional emails.
Weekly Email Sign-Up Popup
We use Sendinblue to collect and securely store your details when signing up for our weekly newsletter. You can read about their security measures on their website.
Pharmacist Independent Prescriber Support Programme
Data gathered for this programme is held confidentially and only used to support its delivery. We may share anonymised data with trusted third parties for evaluation and development. Personal information will only be used for promotional purposes with your explicit consent.
Digital Live Events
To comply with GDPR and the ABPI Code, we collect personal data as described above for virtual events. Supporting companies may request additional details, which will only be shared with your explicit permission.
Google Analytics
This site uses Google Analytics, which uses cookies to understand how visitors use our website. Google may store this data on servers in the U.S. and may share it with third parties as legally required. By using our site, you consent to this processing. You can disable cookies via your browser settings, though this may affect functionality.
Cookie Policy
You can view our cookie policy here.
Links to Other Websites
Our website may contain external links. Once you leave our site, we are no longer responsible for the protection of your data. Always consult the privacy policy of the external site.
How We Use Your Data
We may collect data when you place orders, use our services, contact us, or participate in training. We will not use your data for marketing unless you give consent. If third-party sharing is required, we will inform you first. Please see our detailed policy above for more information.
Pharmacy in Practice Annual Conference
This section explains how we collect and manage personal data for the Pharmacy in Practice Annual Conference.
1. Information Collected
When registering, we may collect:
- Name
- Email address
- Professional registration number
- Current job role
- Event choices (e.g. poster evening, one-day event)
- Dietary and accommodation preferences
- Newsletter subscription preference
2. Use of Information
We use your information to:
- Confirm and manage your registration
- Verify healthcare professional status (as required by sponsors)
- Tailor content
- Plan logistics (e.g. catering, accommodation)
- Add you to our newsletter list only if you opt in
3. Data Sharing
Your data will never be sold. We may share anonymised insights with sponsors, but only with your explicit permission if any identifiable information is involved.
4. Data Security
We implement reasonable safeguards to protect your data, though no method is 100% secure.
5. Your Choices
You may decline to provide certain data, but this may limit your participation.
6. Access and Correction
You may request updates or corrections to your data by emailing johnathan@pharmacyinpractice.uk
7. Consent
By registering, you consent to our collection and processing of your information as described.
8. Updates to This Policy
We may update this policy and will post changes on the conference page.
Research Poster Submissions
By submitting a poster for display at our annual conference, you affirm that the content is your original work. You retain intellectual property rights but grant Pharmacy in Practice permission to publish the poster at the event and online in our Poster Zone. You accept responsibility for its content and agree not to plagiarise.
Booking and Payments
Training course bookings must be made through our website using WooCommerce. You must confirm that the course is appropriate before completing your booking.
- Payment must be received in full before course access is granted.
- After purchase, you’ll receive a confirmation email and access details within 48 hours.
- All prices include VAT. VAT receipts are available on request.
- For block bookings, contact us directly.
User Accounts and Passwords
You must create a user account to access our LMS. This enables features such as:
- Email reminders
- Certificates
- Awards tracking
Please keep your login secure. If you suspect a breach, contact us immediately.
Cancellations and Refunds
- You may request a refund per your statutory rights by contacting us here.
- Full refunds are available if you cancel more than 7 days before an in-person event. If you cancel within 6 days, no refund will be issued, but we’ll try to reschedule you.
- If we cancel an event, we’ll either reschedule or offer a full refund.
Complaints Procedure
You can view our complaints procedure here.
Contact Us
If you have questions about this policy or any concerns regarding your data, contact:
📧 johnathan@pharmacyinpractice.uk
Cancelling Your Membership
To cancel your Pharmacy in Practice membership, please email:
📧 johnathan@pharmacyinpractice.co.uk
This policy was last updated on July 28, 2025, and will be reviewed at least every two years.